Body language and everyday gestures speak louder than your words.
A recent study by Spencer Kelly, Associate Professor of Psychology, Colgate University showed that people were much quicker to understand any verbal message when the message was supported by appropriate body language and gestures. When the gestures were either missing or didn’t match the message was harder to understand.
Perhaps more importantly research also reveals that when your words and body language / gestures are do not match, and you send conflicting messages, the person you communicate with will believe the gestures and other body language, and ignore your verbal message.
The implication is clear – you MUST be aware of what your body is saying if you wish to communicate a clear and believable message. Then, you must take control of your body language and gestures to ensure that they communicate only what you wish to communicate.
In this first post of a three-part series on this critical topic we’ll look at a brief list of positive gesture ‘phrases’ that you can train yourself to employ to fine tune your communication skills. Continue reading “GESTURES – BODY LANGUAGE SPEAKS LOUDER THAN WORDS” »